Stuck on league night?
Most of what goes wrong during a round is something your commissioner can fix in under a minute. The rest comes to us, and we answer it ourselves.
Ask your commissioner first
Your commissioner runs the roster and settles each week, so anything about who played and what they shot is theirs to correct. They can do it from their phone while you are still on the course.
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A score is wrong
They can edit the card. If the week is already closed, the correction still lands and the standings recompute from it, so a Thursday discovery does not cost you the season.
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Someone missed the round
An absence marked either in advance or after the fact keeps that player out of the pot. A sub's round never lands on the member's record.
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Pairings or tee times changed
Theirs to move, right up to the round.
Common fixes
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I forgot my password
Use the reset link on the sign-in screen at app.fescue.golf. The email arrives from Fescue; check spam if it does not.
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My join link will not work
The link belongs to the league, not to you, and a commissioner can retire an old one. Ask for a fresh link. If every slot is taken, they can add one before the season starts, and after that they swap someone into an existing slot instead.
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Put it on my home screen
On iPhone, open app.fescue.golf in Safari, tap Share, then Add to Home Screen. On Android, open the Chrome menu and choose Install app. It then opens like any other app, full screen and without the address bar.
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Notifications are not arriving
Open Notifications from your profile menu and check two things: push is on for this device, and the kind you are waiting for is switched on. Chat, birdies, tee times and round complete are separate. On iPhone they only work from the home-screen version, not from a Safari tab, so install it first.
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The leaderboard looks out of date
It updates as cards are posted, so a player two holes behind you simply has not posted yet. If the numbers still look wrong once everybody is in, that is one for us.
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I am in two leagues and seeing the wrong one
Switch leagues from your profile menu. Everything on screen belongs to the league you are currently in, standings and money included.
Emailing us
It reaches a person, not a queue. Four things get it fixed faster: your league, the week and hole it happened on, what you expected to see, and what you saw instead. A screenshot beats all four.
hello@fescue.golfIf something is wrong with the money at settlement, send it the same night. It is easier to sort out before everyone has paid up.
Starting a league
Setting up a new league is not a support ticket, it is a conversation. Tell us how many play, what night and what you play for, and we build the roster and the schedule and run the first week alongside you.